4. If the guest fails to provide the physical bar code of the product color box, the gift will not be exchanged.
5. The number of gifts is limited, first come, first served, while stock lasts.
6. If the customer fails to renew the gift within the specified period, it will be regarded as a waiver of the gift and will not be reissued.
7. Gifts do not include product maintenance and cannot be exchanged for cash, returned or replaced.
8. If the product requires a refund or replacement, the refund or replacement procedure can only be carried out if the gift is returned at the same time. The gift must be in its original condition, unused and undamaged, otherwise the original price of the gift must be paid before it can be returned or replaced.
9. Excludes parallel imports.
10. Place of replacement: Philips Household Appliances Customer Service Center
Address: Room 1311-1312, 13th Floor, Chuangji City Phase II, 378 Kwun Tong Road, Kwun Tong, Kwun Tong (Exit A, Ngau Tau Kok Station)
Telephone: 852-2109 0636
Service time:
• Monday to Friday: 10:00 am -7:00 pm
• Saturday: 10:00 am -5:00 pm
• Closed on Sundays and public holidays
11. In case of any dispute, Versuni Hong Kong Limited reserve the right of final decision.