Shipping

Which shipping methods are available?

In Hong Kong, we will use SF express service for coffee delivery. In General, the delivery will be within 7 days.

do you ship internationally?

We will not shop internationally at this moment. If you have enquiry, please free feel to contact us for further discussion on international order.

What is the average delivery time?

The delivery time will be within 3-7 days.

Payment

Which payment methods are available?

We accept credit card payment, including VISA and Master card.

is buying products online safe?

Yes, we are using SSL within the whole website, the payment and customer information will be encrypted during the order process.

What if my payment fails?

Fail payment message will be shown in the website, you may submit the payment again.

Orders & Returns

How do I place an order?

You can place your order via our online shop (www.tasse-coffee.com) or Whatsapp us at 7072 2865 for the order.

how can i cancel my order?

Please contact us if you want to cancel your order.

How do i track my order?

We will send you the tracking no. once your order have been sent.

Can i return my products?

Sorry, returned product is not available for coffee.

Still got a question? Please, don't hesitate to get in touch via our contact form. We are happy to help you!